Mail Services

Mail Delivery and Pick-up

The United States Postal Service anticipates being able to deliver mail directly to the Building by 11:45 A.M. each morning. Periodically an updated list of your employees should be submitted to the Management Office to be forwarded to the Postal Service. This will help to ensure prompt delivery of mail to all your employees. Mail drops for outgoing mail are located behind the automated steel door at the end of the high rise elevator vestibule in the main lobby area.

The United States Postal Service pickups are Monday through Friday: 11:45 A.M. and 3:30 P.M.

Messenger Deliveries

77 West Wacker provides an internal messenger service to expedite messenger deliveries for tenants. The messenger service office is located in the dock area of the building. It is their responsibility to facilitate small deliveries to and from their office for each tenant. The telephone number to call for this service is 312-781-1705. Call them when you have a pick up ready. After business hours you may call the security console at 312-917-4330 to make arrangements for messenger deliveries. The guideline for delivery size by the messenger service is 25 lbs. or less. If you have questions on the size of a delivery request, contact the messenger office directly.

All messengers are required to drop off packages at the messenger service office on the dock and are not permitted in the building lobby area or passenger elevator cabs. Any messenger arriving in the lobby will be directed downstairs to the loading dock.

Overnight Express

All Overnight Express delivery personnel are required to enter the building through the loading dock on Lower Wacker Drive. Overnight Express pick-ups are routinely made by the express service delivery persons directly from tenant mailrooms or reception areas using the freight elevator. Arrangements may be made to have packages picked up or dropped off at the Lobby Security Console after the loading dock closes at 6:00 P.M. Federal Express, and DHL have drop boxes located within the building. 

Overnight Delivery Service Drop Boxes

The DHL drop box is located in the loading dock area of the building near the freight elevator, and the Federal Express drop box is located on LL-1 by the North Emergency Stairwell in the vestibule near the parking garage elevator. Access to the vestibule is available through the automated door towards the front of the mid-rise elevator bank in the lobby and down one flight of stairs to the LL-1 level.

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